The Enugu Electricity Distribution Company PLC (EEDC) has commenced the second phase of its free prepaid meter distribution under “Tranche B” of the Meter Acquisition Fund (MAF) metering program,an initiative instituted by the Nigerian Electricity Regulatory Commission (NERC) to bridge the metering gap in the electricity sector and eliminate estimated billing.
This development was disclosed by the Group Head, Corporate Communications of EEDC, Mr. Emeka Ezeh, in a statement issued on Tuesday.
The “Tranche B” phase of the metering programme, funded through the Meter Acquisition Fund (MAF), is targeted at unmetered customers on Service Band “A” feeders across the South-East region.
According to Ezeh, a total of 13,335 EEDC customers, including those served by its subsidiary companies, will benefit from this phase of the metering program, which began on 2nd November 2025 with a Know Your Customer (KYC) validation exercise.
He reaffirmed that the free metering initiative is fully funded through the MAF as established by NERC, and that customers are not required to make any payment for the meters or their installation.
“These meters and their installation are completely free. Customers are cautioned against making any form of payment to meter installers or succumbing to inducement or extortion,” Ezeh stated.
He added that the initiative aligns with EEDC’s commitment to improving service transparency and enhancing customer satisfaction.
Ezeh said that the programme prioritizes customers connected to Band “A” feeders and urged all customers to verify and update their contact information by visiting the Customer Service Unit at the EEDC district office serving them.
“Our team will be reaching out to customers for this metering exercise using the information available in their company profiles,” he added.
Ezeh recalled that earlier in the year, EEDC successfully completed “Tranche A” of the MAF metering program, during which 13,614 Band “A” customers were metered. He assured customers that once all Band “A” customers have been metered, attention will shift to those under Band “B,” as part of efforts to systematically close the metering gap across the network.
He appealed to customers not covered in the current “Tranche B” phase to remain patient, explaining that another metering initiative—the Distribution Sector Recovery Project (DISREP)—is also underway.
Ezeh further cautioned customers against bypassing the prepaid meters once installed, noting that such actions would defeat the purpose of the exercise and undermine ongoing efforts to enhance operational efficiency and revenue protection.
“Customers should refrain from meter bypass, energy theft, and all other illegal activities, and are encouraged to report anyone involved in such criminal acts,” he warned.
For further inquiries, customers are advised to contact EEDC through its Call Centre on 0208 470 0100 or via WhatsApp on 0707 461 0095 and 0707 461 0088.
The Meter Acquisition Fund (MAF) is a pool of funds contributed by all electricity distribution companies in Nigeria. It is used to procure prepaid meters for free deployment to customers, under the supervision of a fund manager and the Nigerian Electricity Regulatory Commission (NERC).
About Author
